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Why POA is a Perfect Match for the Healthcare Industry

November 14, 2016

The healthcare industry is awash in paperwork, from patient records, to consent forms, to insurance information. Healthcare organizations face the dual challenge of managing large amounts of information while also keeping patient data secure. Organizations must comply with HIPAA regulations or face steep fines. These challenges often mean that healthcare organizations are spending as much time on patient paperwork as they are on patient care.

With so much paper to manage, it’s no wonder so many offices are seeking healthcare document management solutions to keep them organized and compliant.

Pacific Office Automation understands the needs of the healthcare industry, and we work hard to offer streamlined solutions and products to keep healthcare offices running as smoothly as possible. Our document management systems offer top-of-the-line security features and HIPAA-compliant data security solutions.

POA offers workflow solutions to scan and store documents in a customized archiving system that is easy to access and search. Retrieving medical histories more quickly, office staff save time admitting patients. These solutions also take up virtually no room — besides the software portion, a multifunction printer that fits on the desktop can scan insurance cards and medical release forms quickly and efficiently.

For an industry with highly sensitive information, we offer comprehensive data security features to secure patient data:

  • Password encryption
  • Print track and control
  • Automatic deletion
  • Offsite data vaulting
  • 24/7 backup monitoring
  • Highest standard spam and virus protection
  • Comprehensive IT solutions
  • Secure transmission from fax servers

POA works to provide office solutions that will solve our customers’ problems. When multifunction printers and other office equipment fails to do the job, our service team is ready to solve the issue, averaging a 1.1 hour turnaround time on repairs. We also offer help desk and online support to solve problems remotely.

With POA’s custom healthcare document management solutions and IT solutions, medical practices get peace of mind with our 24/7 monitoring and support. That way, healthcare professionals can focus on their patients instead of worrying about incurring HIPAA fines or losing critical patient information.

With 40 years in the business, Pacific Office has the expertise to address the unique challenges of healthcare document management. Contact us today for a free workflow analysis.

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With offices in Oregon, Washington, California, New Mexico, Arizona and Utah, Pacific Office's top-notch sales team and technicians are quick to respond to service and repair requests and offer overall technical support.

Call or e-mail us today to learn more about our multifunction printers, IT services or submit a service work order. We'll be there to help you say, "Problem Solved."