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Giving Thanks and Giving Back: Supporting Our Customers With Managed IT and Print Services

December 06, 2012

The holidays are a time to reflect on what you are thankful for and celebrate the friends, family, and community that support you. In honor of the holiday season, here at Pacific Office Automation, we wanted to let our customers know exactly how much we appreciate them and offer our support.

At Pacific Office, we offer managed IT services, as well as managed print services to provide our customers with the best in technological support. We know that as a company or organization, your focus should be on running your business, not managing your network. By partnering with POA, you can rest easy knowing that the processes to manage your office technology and track print jobs are in place, allowing you to stay focused on core business objectives.

Managed IT services are built to accommodate offices of any size. Whether you require an ongoing help desk or full-time onsite support, we have a team of more than 50 IT and network technicians with the expertise to face any challenge. As part of our full range of services, our IT specialists offer backup and disaster recovery, email support, proactive NOC services, around-the-clock system monitoring and reporting, managed end-point security with antivirus and anti-spam protection, proactive server and workstation maintenance, and many other custom services.

Managed print services from Pacific Office Automation help take the guesswork out of print track and control by enabling data tracking through one central port. With real-time monitoring and analytical reporting, managed print services can help improve workflow and let you save money. If a piece of office technology requires support, we guarantee a technician can be on-site in four hours or less. On average, our technicians get machines back online in a little over an hour!

At Pacific Office, we provide local support in real time. Original manufacturer supplies for document imaging technology and office equipment are housed locally across six states, allowing us to offer in-person, timely assistance for local clients.

To learn more about our award winning customer service team and managed IT and print services, contact Pacific Office Automation today!

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Get in touch with a printer expert

With offices in Oregon, Washington, California, New Mexico, Arizona and Utah, Pacific Office's top-notch sales team and technicians are quick to respond to service and repair requests and offer overall technical support.

Call or e-mail us today to learn more about our multifunction printers, IT services or submit a service work order. We'll be there to help you say, "Problem Solved."