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Before Choosing a Managed Print Services Provider, Ask These Top 5 Crucial Questions

April 09, 2018

As a small or mid-sized business, choosing a managed print services provider can be a daunting decision, not to mention a costly one if the provider doesn’t offer the services you expected. In this blog, we’re sharing a few key questions to ask your prospective office solutions providers before you sign on the dotted line.

Can you integrate Managed Print Services into my existing IT infrastructure?

What’s managed print services if it can’t work with your existing network? Your provider should have the expertise to integrate a new print management system seamlessly into your IT network. Your provider can also take over IT management to provide additional help desk support and 24/7 monitoring. That way, you can rest easy knowing your network is taken care of.

Will you be able to provide top-quality data security and protection?

Without robust data security measures in place, companies might be leaving sensitive or confidential information open to being stolen. Plus, compliance laws play a role, especially in industries like healthcare; organizations might be held responsible should any harm come from a data breach. The right print management provider should also be able to provide extensive cybersecurity measures.

What about workflow automation?

In addition to integrating print management into an IT infrastructure, your provider should work with your office’s needs to provide workflow management solutions. Your managed print solution should be powerful enough to monitor the fleet, track activity, and streamline document management so you can focus on what you’re best at—running and growing your business.

Do you work toward greater sustainability goals in your operations?

Your print management provider should align with the overall goals of your organization. If you’re working toward going green at the office, you’d likely want to work with a provider who is also dedicated to minimizing its environmental impact.

Finally, will this actually help my office cut back on printing?

Yes, with the right print management system, your office should experience reduced printing, greater efficiency, and overall cost savings over time. Does your organization need a dose of problem solving? Contact Pacific Office Automation to learn more and sign up for a customized managed print services solution.

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