If you’re a born salesperson, you likely have that winning combination of attitude, personality and work habits that make people want to buy what you're selling. Since we’re doing a fair amount of hiring these days, we thought this would be a good opportunity to showcase exactly what we’re looking for in our new salespeople. Do you have what it takes?
1. Practice empathy. Good salespeople listen to their customers and respond appropriately. Not everyone has the same personality or perspective as you, but if you can understand where someone is coming from, you can establish a rapport and instill trust. This helps build lasting relationships that lead to repeat business and referrals.
2. Be a goal-setter. Salespeople must be self-motivated. This doesn't mean doing absolutely anything to "get the sale." But it does mean setting goals, staying organized and following through.
3. Be a fixer, not a finger-pointer. When faced with a problem, a good salesperson will take action to remedy a situation. Don't offer someone or something to blame; offer a solution. Unhappy customers may spew criticism your way, but do not take it personally. Accept responsibility, express empathy and find out how you can fix things. One way to avoid upsetting your customers is to under-promise and over-deliver.
4. Be resilient. Sales is hard work and rejection is just part of the business. Successful salespeople overcome objections and look for ways to improve their approach. People who take failure personally and allow it to affect their work will not make it far in sales.
At Pacific Office Automation, we consistently win awards for our customer service and sales efforts. Our sales team lives our motto "Problem Solved." We are always looking for good salespeople to join our team.
Thinking about polishing your resume and joining the team? Review our blog about how to answer the 4 most common interview questions and apply today.← Back
With offices in Oregon, Washington, California, New Mexico, Arizona and Utah, Pacific Office's top-notch sales team and technicians are quick to respond to service and repair requests and offer overall technical support.
Call or e-mail us today to learn more about our multifunction printers, IT services or submit a service work order. We'll be there to help you say, "Problem Solved."
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