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3 Ways Remote Support Can Increase Your Office’s Productivity

January 05, 2015

Time management consistently plagues most of us. With email, texting, instant messaging and social media, it is nearly impossible not to get distracted. Technology is meant to help boost productivity, but in fact, it can have the opposite effect. We rely so heavily on technology that when a problem arises, workflow comes to a screeching halt.

Calling in IT support to help can only add to the frustration if you have to wait for them to show up at your desk. Even if you can call tech support, it can be difficult to describe a problem in tech-speak that the IT support staff can understand, and vice versa.

How can you get fast, efficient tech support without the frustrations? One option is remote support. Here are 3 ways remote support can increase your office's productivity:

• Remote support minimizes downtime caused by IT issues. An IT support person can access your computer to troubleshoot a problem quickly.
• Remote support can prevent further problems. With remote support, employees and IT support can screen share, so it is easier to communicate problems and show how they can be fixed and/or avoided.
• Remote support is a web-based application, so your mobile work force can quickly solve IT problems from anywhere.

At Pacific Office Automation, we believe technology should help boost productivity, not hinder it. For more information about how we can help your business improve workflow with remote support, contact us today.



Featured Image by Nana B. Agyei.

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With offices in Oregon, Washington, California, New Mexico, Arizona and Utah, Pacific Office's top-notch sales team and technicians are quick to respond to service and repair requests and offer overall technical support.

Call or e-mail us today to learn more about our multifunction printers, IT services or submit a service work order. We'll be there to help you say, "Problem Solved."