Sales and Service
We were looking to improve our printing capabilities and our current suppliers were unable or unwilling to understand our needs. From the first day to current we received much better than expected service. Even after the lease was signed we were treated like we were their only customer. I highly recommend Pacific Office Automation.
- Kevin Griffin
Bend, OR |
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Great Customer Service!
Your employees exemplify the meaning of customer service ¿ they have gone above and beyond at every point.
They listened to our needs and were able to put together a solid leasing package and sold us the equipment that best meets our needs. Never did I get the feeling they were trying to sell us something that wasn¿t right for us. They listened, and then fulfilled our needs.
- Nathan Webb
Clackamas, OR |
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Timely and Efficient Customer Service
We value the timely and efficient customer service that Pacific Office Automation provides for us. We really appreciate how friendly and knowledgeable the staff is when we call. Whether it's a hardware or supply request, POA always gets back to us quickly and helps us solve problems that keep our business running smoothly. It¿s nice to know that even in today¿s fast-paced world of business that POA is a company that puts the customer first. Our company runs with the help of Pacific Office Automation and I would recommend that yours do too!
- Jennifer Rush
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Testimonial on Service
I have had excellent service from your company. The service person calls back within an hour or so after my initial call to your company's Service Department. The call-back gives me the chance to explain what is happening with the machine and the assurance from your repair person that he will be out soon and fix the problem. No matter how serious it seems, they always are able to fix it in a short amount of time. We do not always get the same person, but they all treat our needs with the same concern and confidence that they can take care of our machines problem.
- m.l.
Portland, Oregon |
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