Pacific Office Automation grew from one office to 25 locations throughout Oregon, Washington, California, Arizona, Utah and New Mexico thanks to a deep dedication to customer service.
Simply put, we work harder than our competition. That’s why Pacific Office Automation ranks nationally among the top dealers for Sharp, Toshiba, Canon and Ricoh devices, and why we rank as Konica Minolta’s top North American dealer.
We work hard for our customers, and we listen to our customers. Pacific Office Automation receives positive feedback from more than 98 percent of respondents on customer service surveys. We utilize that feedback to help guide our decision-making processes.
Just as we aim to help our customers grow their business through technology, we offer our own employees growth opportunities to reach their career goals. Among our company goals, we aim to be a long-term employer. That means providing our team with the training and certification they need to keep up with the fast-changing technology our office machines, devices and software employ.
Our technical staff has an average of 12 years’ experience working on high-volume machines. We aim to remain a profitable company with year-over-year growth.
At the same time, Pacific Office Automation is a company with a local focus. Each of our offices retains local decision-making, dispatch and distribution. We believe that each customer has specific service needs, and they need a partner. A local approach is paramount in forming that strong partnership.
We work hard to support the communities in which we live and work. Whether it is a continuing legal education seminar, a Boys & Girls Clubs event or an auction to benefit advocacy for children, Pacific Office Automation is proud to assist our communities through corporate philanthropy and volunteer hours.