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Pacific Office Automation is Honored with Ricoh’s Service Excellence Award

April 28, 2015

This year, POA was honored as a Ricoh Service Excellence Certified Dealership. To achieve such a degree of excellence, a dealership must demonstrate a commitment to customer service in accordance with Ricoh’s strict guidelines.

Dealerships are chosen based on high scores in categories such as customer satisfaction and service organization structure. All Pacific Office Automation locations throughout the west including Oregon, Washington and California have qualified for the Service Excellence Award.

“I’m proud of our technicians, office staff and sales team for their commitment to quality customer service. It is an honor to receive an award for serving our customers with dedication and passion,” said Doug Pitassi, President of Pacific Office Automation.

Maintaining Ricoh equipment for clients in various industries such as health care, non-profit organizations and lawyers’ offices requires not only delivering exceptional service to Ricoh products. It also requires a dedicated stewardship of the customers and companies who rely on Ricoh’s office equipment every day to remain productive.

We’re overjoyed to receive this honor—every year we strive to greater heights to truly connect with our community, partner with deserving organizations, and provide the best customer service possible. We’re thrilled to see what comes next and we’ll continue to work hard this year so we can continue this upward swing of meaningful recognition for our entire team’s efforts.

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With offices in Oregon, Washington, California, New Mexico, Arizona and Utah, Pacific Office's top-notch sales team and technicians are quick to respond to service and repair requests and offer overall technical support.

Call or e-mail us today to learn more about our multifunction printers, IT services or submit a service work order. We'll be there to help you say, "Problem Solved."