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3 Things to Consider When Looking to Repair Your Office Printer

June 05, 2015

Picture this. You have an important client meeting and need to print off reports, only to be met with the dreaded "printer error" message. You restart it, open trays, and even bang it a few times, but the message remains. There are few office scenarios more maddening. Office equipment is supposed to improve daily workflow, so when it malfunctions, it is extremely frustrating.

Just as important as choosing a quality printer model is choosing a quality repair provider for when issues arise. Here are three things to consider when looking for printer repair in Seattle or Portland:

1. A quality printer repair job will leave you with a diagnosis for your printer, offer other potential problems, and include a thorough cleaning of the internal parts. Often, dirty or dusty parts are the root of printer problems and cleaning is an easy way to prevent future issues. A thorough examination of the printer can help to identify any parts that are worn and offer an ongoing maintenance plan.

2. When looking for the best place to repair your printer, ensure that your technician has both experience and certification. If it all possible, you should work with an authorized service technician for your particular brand of printer. They’ll know your model best and offer the most individualized solutions.

3. Look for a repair service that is quick and reliable. Most offices can’t afford to go a week without a working printer. When office equipment is out of commission, it brings productivity to a halt. You will need repair people who have quick access to parts and provide fast service, either same day or next day.

The award-winning service team at Pacific Office Automation strives to embody our company motto of "problem solved" for our customers every day. With more than 30 years of experience repairing printers in Portland and Seattle, our technicians are certified to repair all of the major printer brands such as Lexmark, Cannon, HP, Ricoh and Konica Minolta.

Our highly trained technicians provide timely service 24 hours a day, 7 days a week. Because we know how important printer function is to workflow, we house a huge inventory of parts and supplies in Portland and Seattle for faster repair. Our online system also allows customers to order parts from anywhere, anytime.

Repairing printers is an important job, but perhaps even more important is preventing future problems. We employ sophisticated reporting systems that monitor equipment daily, so we can anticipate issues before they disrupt your business.

Work with us for fast, reliable and trustworthy printer repair in Portland and Seattle. You can learn more about our office solutionsservices & support, and the products we carry at our site.

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With offices in Oregon, Washington, California, New Mexico, Arizona and Utah, Pacific Office's top-notch sales team and technicians are quick to respond to service and repair requests and offer overall technical support.

Call or e-mail us today to learn more about our multifunction printers, IT services or submit a service work order. We'll be there to help you say, "Problem Solved."

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